Support

At IBSolutions, we place special emphasis on post-installation support. Proper support helps maximize the benefits of your investment, while inadequate support can become a source of problems and a bottleneck for your business.

As an authorized SAP partner, we have the know-how and experience to effectively support SAP Business One operations. Taking advantage of our years of experience in the field of information technology, we apply a series of proven processes and tools, providing:

1. Helpdesk on an 18-hour basis, staffed by technicians with extensive experience in supporting IT facilities and users.

2. Open line with SAP technical support and development teams that provides access to the knowledge and experience of the largest software company in the world.

3. SAP Earlywatch Alert. It is a tool that provides continuous evaluation of system performance and allows you to prevent possible problems by making the appropriate corrections.

4. Our experienced executives are at your disposal to support you in a wide range of services, depending on your needs.